Sometimes Stripe's AI has difficulty reading the document for a number of reasons. These could be a blurry picture, skewed picture, or light flare covering sections of the ID.
If you're having trouble, we can manually verify your documents for you. All you need to do is submit a request and make sure you include:
1. Your username
2. Your English first name
3. Your English last name
4. A picture of the ID you're using for verification
5. A selfie of you holding the ID